Gift certificates are non-refundable and nonredeemable for cash. Appointments booked using a gift certificate require a minimum of 24-hour notice for cancellation or rescheduling. Failure to provide at least 24 hours' notice or missing the appointment will result in 50% of the session cost being automatically deducted from the gift certificate balance. All gift certificates expire 1 year from purchase date. Thank you for understanding and helping us maintain the highest level of service for all our clients.